Groupons, loss-leaders, etc. = BAD NEWS!

Recently a friend of mine who is not at all impoverished was seduced by a Groupon deal for a silly cheap oil change.  He was 50 miles out of town going to a hiking trip when the oil pan drain plug fell out and he had to have the car towed back to Austin.  He was at highway speed so by the time he pulled over the perfectly good engine in his Toyota Matrix was destroyed by running with no oil.  For reasons that I will never understand, he agreed to pay $750 for the junkyard motor the shop installed at no labor charge.  I later informed him that any legitimate shop carries a “garageman’s liability” insurance policy that should have provided him with a replacement engine of equal or better value installed at no cost to him whatsoever and the use of a rental car until repairs were complete.

Several years ago, being an avid cyclist, I foolishly used a Groupon deal for a cycling fitness evaluation.  The means of evaluating VO2 Max, overall fitness etc., were obviously based on very unsound methods and of no scientific credibility at all.  At least no harm was done and when I raised objections the two “Bike gurus” gave me a full refund cheerfully.

My wife and I would like to forget a gruesome meal we had at a new restaurant with the Groupon deal she found.

I am far more comfortable paying a fair, not exorbitant, of course, price for all goods and services I receive.

A viable business will not be so desperate as to offer services way below cost just to get bodies in the door.

In the automotive field there is a far too prevalent practice of pricing oil and filter changes at far less than they can be carefully and ethically performed for.  Of course, this means they will be performed by a person of minimal skill and ethics and accompanied with high pressure attempts to “upsell” totally unneeded services.

“Free towing when we do the work,” “free diagnosis” in this age of electronic controls where proper diagnosis can require considerable skill, equipment and time typically end up being quite costly.

Don’s Automotive and Don personally want no part of this.

 

 

 

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